SSL Encryption
All your data is secured with 256-bit SSL encryption. No one can intercept it in transit.
Not with Third Parties
Your personal data is never shared with any third party for marketing purposes.
In Your Control
You have the right to view, correct, or request deletion of your personal data at any time.
Secure Storage
Data is stored on secured servers, protected by firewalls to prevent unauthorized access.
Verified Process
All data processing is carried out in accordance with international data protection standards.
Spam-Free
Your email address or mobile number will not be used for unsolicited marketing.
1Introduction
1x game One of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe that respecting privacy is essential to a healthy and transparent relationship. This Privacy Policy will explain 1x game What data is collected, why it is collected, how it is used, and how securely it is kept.
When you 1x game By registering, logging in, or using any service on the platform, you automatically agree to this Privacy Policy. Please read it carefully before using our services.
Our Privacy Policy is written in plain, straightforward language so you always know exactly what happens with your data. If you have any questions, our support team is ready to help.
2What Information We Collect
1x game Only the data necessary for service delivery, security, and legal compliance is collected. We do not gather information beyond what is required.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact | Email, mobile number | Account Contact & OTP |
| Financial | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device & Technology | IP address, browser, device model | Security & Fraud Detection |
| Usage Patterns | Betting history, login time | Service Improvement |
| Location | Country, city (approximate) | Legal Compliance |
- Data is always collected on the basis of your consent.
- Sensitive data — such as health or religious information — is never collected.
- If you choose not to provide certain information, some services may be limited.
3How We Use Your Data
1x game Collected data is used strictly for defined purposes — improving user experience, maintaining security, and meeting legal obligations.
- For creating, managing, and securing your account.
- For processing deposits, withdrawals, and other financial transactions.
- To detect and prevent fraud, money laundering, and other unlawful activities.
- For providing customer service and support.
- To send relevant bonuses, offers, and promotional updates (with your consent).
- For improving platform services and the overall user experience.
- For preparing required reports to regulatory authorities.
Key Commitments
Your data will never be sold. 1x game Your data is never sold or rented to third parties for marketing purposes.
5Data Security Measures
Protecting Your Data 1x game Uses cutting-edge technology. Our security measures meet the highest industry standards.
Technical Safeguards
- 256-bit SSL/TLS Encryption
- Two-Factor Authentication (2FA)
- Real-Time Firewall Protection
- Encrypted Database Storage
- Regular Security Audits
Administrative Safeguards
- Restricted Staff Access
- Staff Privacy Training
- Every Access Logged
- Regular Password Change Policy
- Third-Party Security Assessment
That said, no online system is 100% secure. We strongly encourage you to stay vigilant — never share your password with anyone and avoid clicking on unfamiliar links.
7Data Retention Period
1x game Your data is not stored indefinitely. A specific retention period applies to each category of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | Regulatory Compliance |
| Login Logs | 12 months | Security Review |
| Support Conversations | 3 Years | Quality of Service Assurance |
| Cookie Data | Up to 1 year | User Preferences |
Once the retention period expires, data is automatically deleted or anonymized in a secure manner.
8Your Data Rights
1x gameAs a user, you have certain fundamental rights over your own data. We fully respect each of these rights.
Right to Access
You may request to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Deletion
You may request deletion of your data, provided there is no legal obligation requiring its retention.
Portability
You may request a download of your personal data.
Right to Restrict Processing
You may request that your data no longer be used for specific purposes.
Marketing Opt-Out
Option to opt out of promotional communications at any time.
1x game Services are strictly prohibited for users under 18. We are fully committed to protecting children's privacy.
Minor Protection Policy
We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor's information is in our system, it will be deleted immediately. Parents or guardians with any concerns are welcome to contact us.
Age is verified at registration and confirmed through identity documents during the KYC process. Any user found to have registered with false information will have their account permanently suspended and all associated data removed.
10Third-Party Links & Services
1x game The platform may integrate certain third-party services, such as payment gateways or analytics tools. These services have their own privacy policies.
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When Visiting Third-Party Websites or Services 1x gamePrivacy Policy does not apply. Please review their own policies.
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Only the information needed to complete transactions is shared with payment processors (bKash, Nagad, Rocket).
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Analytics tools receive anonymized usage data only — no personally identifiable information is shared.
11Policy Updates
1x game This Privacy Policy may be updated from time to time. Revisions may be made due to business changes, legal requirements, or the introduction of new services.
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You will receive advance notice at your registered email address if any significant changes are made.
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Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
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Continued use of the platform after any changes constitutes acceptance of the updated policy.
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You have the right to close your account if you do not agree to an updated policy.
12Contact Us
For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team.
Support@1xgame.ws
Response Time
Within 30 business days
Live Support
24/7 Chat Support